PatternAgents Shipping Policy

General Shipping Policy

Shipping Costs

thingSoC calculates actual shipping costs during checkout. If you would like an estimate of shipping charges before checkout, then please add the items you intend to order to your cart, and select the "calculate shipping" button from the Shopping Cart page. This will provide a list of estimates for the shipping methods available to your selected destination. By default, the shipping is calculated using USPS "Priority" mail. You may select other options during checkout.

If you have your own FedEx or UPS account, you may choose to use your own account to cover any shipping charges for your order. To use your own shipping account, enter your account number in the shipping account field during checkout. We will then charge only our standard handling fee, and we will submit the shipping charges to your own account.

Please note: Your own contract shipping rates may vary from our rates. The shipping estimate you see in your checkout cart will have no relation to what you will actually be billed when using your own shipping account. Please do not enter your FedEx or UPS account number unless you are certain that you want to ship on your own account instead of ours.

Special Handling

If you requiure any special handling, plase contact Customer Service directly.

Minimum Orders

thingSoC does not have any minimum order size or monetary amount; however, certain items may only come in specific lot sizes (i.e. a strip of five "5", for example).

Sales Tax

All Items are shipped FOB Portland, OR. The State of Oregon does not charge Sales Tax.

Gift Certificates

Gift Certificates are sent from the Gifter to the Giftee directly by email. We do not send out any physical certificates. In order to send a Gift Certificate that you have purchased, please follow the "Send Gift Certificate" link.

Company Holidays

No orders will ship during these days, but you can still place an order through our Web Site as usual.

We will try to ensure that you are fully satisfied with your thingSoC product. If you have any concerns or questions please feel free to email us. We will do our very best to help resolve your concerns.

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